I was very pleased with the customer service provided by Strat Security at our house. We selected Strat Security because they had provided security at our former house, and we had been quite satisfied by their system. The switchover at the new house was complex because another company had installed the system there. This required Strat Security to mold their system into sensors from the prior system, as well as to upgrade the system to meet our needs. John Stratmeyer was stellar in resolving issues that arose during the process. We are quite satisfied with the ease of operation and functioning of the new system.

We've had our system installed and house monitored by Strat Security for a few years now, and we've had nothing but great experiences with them! Extremely helpful office staff and knowledgeable technicians. John created a system that works great for our house, addressing all of our concerns, giving us that peace of mind knowing our house will be secure when we aren't there, but also protecting us when we are home. We have wireless smoke detectors that are tied into the whole system, and having pets, we love knowing that we're doing what we can to keep them safe, too. Our basement is prone to leaking water in heavy downpours, so to help us with that, John suggested we use a water detector that is tied in as well. When it senses water, we receive a phone call alerting us. It's wonderful knowing that we could stop the water from spreading, since the detector alerts us as soon as it enters under the door. The most recent leak was able to be stopped thanks to the alert, saving us a lot of time and hassle cleaning up! Thanks to the whole team at Strat for the great service!!

Great locally owned company. I've been using them for over 4 years and have enjoyed excellent service and prompt response to any questions.